this article details what the arizona diamondbacks (baseball organization, ami) are doing to cope with the recession. basically, they are going back to basics with increased customer service. while this seems refreshing in today's times, i think customer service is the hallmark of any business.
some of the establishments which i love are the ones that make me feel important for spending the benjamins there. it seems so novel that a business would actually go out of its way to figure out what its customers want.
here are my top 4 things to keep my business:
don't charge too much for drinks -- alch or otherwise
have staff on tap just to answer questions on the floor
access ease (if i have to go to hamburg, i will probably be in a bad mood when i get there)
as many sports nuts and non-fans alike know, this weekend brought about one of the most surprising disclosures of the era*. a. rodriguez, formerly of t-ball players' dreams, of latino players' fandom, and of the general savior label, admitted to steroid usage. for at least three years.
now, i am a baseball nut. i watched the congres
sional hearings 4 years ago. i read buster olney, peter gammons, and howard bryant on a regular basis. (anyone else? no? just me...)
but this one caught me by surprise. this one was a doozy.
here is my PED (performance-enhancing drug) manifesto:
you are a cheater
you are a liar
ALL of your records deserve to be wiped out
hank aaron should chew you out
you should be embarrassed of yourself because you hurt your family and you make every one else** look bad
ALL names of positive tests should be released. if not, it would be like the police searching random homes, having a list of drug dens, saying to the public "hey, we have this list of really crappy people", and then not releasing it. as dave ramsey says, if you have a wound, don't let it fester. don't do things to make it bigger. take off the bandage, look at it, and start helping yourself feel better.
the worst part about a. rodriguez is that he stood idly by while people labeled him baseball's "savior" and was OKAY with deceiving everyone. get a life, seriously. what would your kindergarten teacher think?!
i will NOT call you a-fraud, a-roid, or a-rod. as i tell my students at school, it's not cute OR funny. so stop it.
you deserve small balls, a high voice, and a completely tarnished name forever. cheat.
*you do not even deserve an asterisk
**i love you sean casey and all other clean people***
***please let griffey be clean. i don't know it i could take it.